24/7 & 8/5 Help Desk IT Support

Reliable IT support is essential for minimizing downtime and keeping your business operations running smoothly. At Logik7, we offer two support models tailored to your needs. 24/7 Help Desk Support for businesses requiring round-the-clock coverage, and 8/5 Support for organizations operating during standard business hours. Our help desk team delivers fast, professional assistance to resolve issues and optimize your IT environment.

Key features of our Help Desk IT Support include:

I want to insert icon for this discription ""Full support for PCs, tablets, BYOD devices, servers, printers, and network hardwareAssistance with installations, updates, user onboarding, and configuration changes.

Full support for PCs, tablets, BYOD devices, servers, printers, and network hardwareAssistance with installations, updates, user onboarding, and configuration changes.

Support for major platforms including Microsoft 365, Google Workspace, Salesforce, Adobe, AWS, and more

Remote patch management and proactive system performance tuning

Secure remote desktop access for users and administrators

Real-time network visibility through a live documentation portal

Whether you’re addressing technical issues, expanding your team, or maintaining daily operations, our help desk is designed to provide consistent, responsive support. With Logik7, you gain a reliable IT partner committed to reducing downtime and ensuring business continuity

IT Strategy Consulting & Infrastructure Planning

Technology should empower your business—not hold it back. At Logik7, our IT strategy consulting services are built to align your technology infrastructure with your broader business objectives. Whether you’re scaling operations, modernizing legacy systems, or preparing for compliance requirements, we help you plan and implement smarter IT solutions with clarity and control.

Our consulting and infrastructure planning services include:

1.  Access to experienced IT consultants for expert guidance on demand

2. In-depth assessments of your current infrastructure and strategic roadmapping

3. Compliance planning for industry regulations such as HIPAA, GDPR, and others

4. Software licensing management and hardware asset tracking

5. Documentation of your IT systems for enhanced security and governance

6. Monthly performance reports and service analytics to ensure accountability

From long-term technology roadmaps to immediate infrastructure improvements, Logik7 delivers strategic guidance tailored to your operational needs. We ensure your IT environment is not only efficient and secure, but also scalable and ready to support your future growth.

cloud backups

Cloud Services & Backup Solutions

Your team needs fast, secure, and reliable access to data—no matter where they work. At Logik7, our cloud services are designed to support the modern workplace with flexible tools for communication, collaboration, and business continuity. From setup to security, we simplify your cloud infrastructure so your team can stay connected and productive.

What we manage:

Microsoft 365 and Google Workspace email setup, licensing, and user support

OneDrive, Google Drive, and Office applications support

SharePoint management, configuration, and data migrations

Identity and access management using Azure Active Directory and Google Directory

Single Sign-On (SSO), Multi-Factor Authentication (MFA), and self-service password reset

Document management tools and data loss prevention strategies

To protect your data:

Fully managed cloud backups (file and image-level, up to 1TB per endpoint)

Draas

Disaster Recovery-as-a-Service (DRaaS) with hot-site capabilities for rapid recovery

Whether you’re migrating systems to the cloud or optimizing your current environment, Logik7 ensures your cloud infrastructure is secure, scalable, and aligned with your business goals. We make the cloud work for you, efficiently, reliably, and securely.

How Our Managed IT Services Work

OneDrive, Google Drive, and Office applications support

Initial Assessment

We analyze your current IT environment, security posture, and goals

Custom Plan

Based on your needs, we tailor a service plan that aligns with your business

Onboarding

We document your systems, set up support tools, and implement monitoring

Ongoing Support

You’ll receive consistent help desk support, strategic reviews, and reporting

Review & Improve

We continuously optimize your IT to stay ahead of risks and inefficiencies

With Logik7, you’re not just another client—you’re a long-term technology partner

Benefits of Our Managed IT Services

Businesses trust Logik7’s Managed IT Services because we offer more than just technical support, we provide peace of mind, operational stability, and a clear path forward.

Here’s what you gain with Logik7:

01

Predictable monthly IT costs through our transparent retainer pricing

02

Increased uptime thanks to proactive monitoring and fast support response

03

Improved cybersecurity posture with multi-layered protection

04

Expert guidance to help navigate technology decisions

05

Scalable IT solutions that grow with your business

Benefits of Our Managed IT Services

Ready for Smarter IT Support?

If your business is ready to simplify IT management, improve system performance, and stay secure with all with predictable costs, Logik7 is here to help. Our Managed IT Services are designed to align technology with business strategy, keeping you agile, efficient, and protected.